OpenRoom Talks

Mar 23 2023 2
OpenRoom Talks Podcast artwork

A series of short, original podcasts which draws on OpenRoom’s 16 years of experience in connecting global businesses. Informal conversations across a wide range of issues between industry experts, innovative suppliers and their high-powered customers.

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Episode 26 - Actionable data enables digital transformation for convenience and fuel retailers with Sin Hin Wong and Juan Miguel Delgado

Mar 23 2023 19 mins  
Every digital transformation journey is unique. For convenience and fuel retailers, the common denominator is the data that lies at the heart of their operations. Turned into actionable insights, data can become a key differentiator for enabling successful businesses to compete effectively and provide exceptional customer experiences.

Episode 23 - Discussing the optimal strategic framework for the future of petrol and convenience retail in APAC. Sin Hin Wong & Mark McKenzie

Aug 07 2022 27 mins  
Sin Hin & Mark follow up on Mark’s presentation at ReFuelForum APAC 2022 in Singapore with an emphasis on the strategic framework for the future of P&C retail in the APAC region looking to 2030 and beyond.

Episode 22 - Has Traditional Big Tech Failed Retailers? Robert Reiss & Gary Szendzielarz

Oct 17 2021 24 mins  
It is 2021, the rate of change in fuel and convenience, and that of the consumer, has been exponential. Yet whilst grocery chains have embraced tech quickly, C-Stores are playing catch-up. Retailers are increasingly reaching out to smaller companies and start-ups to solve their technology problems, embracing the world of cloud to get to market faster, whilst traditional big tech is

Episode 21 - An overview of innovative 360 degree strategies for successful DSOs With Ryan Moynihan, John Missey and Michelle Shimming

Aug 24 2021 23 mins  

Episode 20 - Is This The Calm After The Covid Storm? What Comes Next for Our Vet Hospitals? With Christina Delgado and Pam Mitchell

Aug 13 2021 26 mins  
An informative discussion on developing innovations & implementing change in response to extraordinary challenges. The veterinary profession has delivered patient care, client education while growing practice health during a time of great difficulty. Leadership, pivoting quickly, empowering all team members and flexibility are evident in practices that are thriving. Innovations

Episode 19 - Michael O’Loughlin, Brian Madderson and Paul O’Hare speculate their way through the critical topics of the decade in a warm-up to ReFuel UK’s 'Big Debate: 2030'

May 14 2021 28 mins  
As a lead-up to the Big Debate in September, forecourt industry veteran Michael O’Loughlin gets together with PRA Chairman Brian Madderson and Eurotank Service Group’s Paul O’Hare, to mull over different directions retailers might take as the 2030 deadline draws closer.Eurotank is the parent company of Europump Maintenance, ReFuel UK 2021’s platinum sponsor.

Episode 18 - Is Your Digital Transformation Secure - Talking with PDI's Chris Berry (CTO), Cliff Duffey (Executive Advisor) and Mark Carl (CSO)

Feb 12 2021 19 mins  
This episode of OpenRoom Talks explores novel security risks posed by the rapid digital transformations that many convenience and fuel retailers have taken in response to the pandemic.PDI's Chris Berry (CTO), Cliff Duffey (Executive Advisor) and Mark Carl (CSO) discuss:COVID-19 as a catalyst for tech adoption The digital risks c-stores and forecourts are exposed to, The quanti

Episode 17 - Energy Transition in Africa: Where are we now and where are we going? Talking with Huub Stokman (CEO, OVH Energy), Atul Mittal (President, Mount Meru Group) and Mohamed Carrim (VP Retail, SASOL Energy)

Oct 25 2020 28 mins  
This episode of OpenRoom Talks takes a deep dive into the state of Energy Transition in Africa. Themes discussed include:The case for energy transition in AfricaCost vs. accessibility The role of natural gasIs it feasible in the near term?

Episode 16 - The Role of Forecourts in the UK's EV Charging Network. Talking with Alex Hinchcliffe (Head of EV Charging Infrastructure Services, Fulcrum Group) and Keith Guppy (Director & Co-Owner, Fuel Supply Solutions)

Oct 14 2020 30 mins  
Alex Hinchcliffe (Head of EV Charging Infrastructure Services, Fulcrum Group) and Keith Guppy (Director & Co-Owner, Fuel Supply Solutions) discuss the latest developments in the UK's EV charging network and how fuel retailers can contribute to its growth.Themes discussed include:The EV market's likely growth trajectoryChallenges and solutions with respect to the imple

Episode 15 - How to Build Your Convenience Store Empire. Talking with Jonathan Rons, Mike Igoe and John Heagney (Founding Partners, C-Store Collective)

Oct 14 2020 33 mins  
Jonathan Rons, Mike Igoe and John Heagney (Founding Partners, C-Store Collective) discuss growth strategy for 'miniple' C-Store owners.Themes discussed include:- The C-Store Collective's customer routemap- Building a growth blueprint- The effect of Covid-19 on the convenience retail sector